Verizon

Dear Verizon,
Unlike the DMV you actually have some competition, so it is surprising that you are also so bad at what you do. I would like to write to you and explain why we (Sarah and I) will no longer be using you for our internet service. Reason one, the internet you provide sucks and comes and goes so frequently I am starting to think you just have somebody sitting next to a switch turning it on and off all day. Two, your customer service is awful, you makes us wait, do not understand our plain English, and are on occasion, very rude. Three, you forget to bill us on a frequent basis then send us a huge bill one month. Four, when we told you we were no longer using you because you lie to us (see reason five) and your service is bad, you had a computer call us to ask us why we were leaving (not even a real person). Five, you lie to us. Recently an elderly woman was so fed up with Comcast in DC that she took a hammer to their local office and started busting stuff up. Bravo. Stop spending so much money on bad commercials and actually run your business effectively.
Sincerely,
Publius